Contact us

Use this form to reach out to our Customer Success Team regarding any questions, concerns, or feedback. You can also view our FAQ for quick answers to commonly asked questions.

Type of contact

BetterHeal

990 Villa Street
Suite #500
Mountain View, CA 94041
USA

Support Hours

Monday - Friday
9:00 AM - 6:00 PM PST
Saturday - Sunday
10:00 AM - 4:00 PM PST

Note: For urgent matters, please contact your therapist directly through the platform or call emergency services if needed.

Crisis Support

If you're experiencing a mental health crisis, please contact:

National Suicide Prevention Lifeline:
988
Crisis Text Line:
Text HOME to 741741
Emergency Services:
911