Frequently Asked Questions
Find answers to common questions about BetterHeal, our therapists, and how online therapy works.
25,000+
Licensed Therapists
4M+
People Helped
24-48hrs
Average Match Time
100%
HIPAA Compliant
Getting Started
Pricing & Plans
Therapy Process
Privacy & Security
Technical Support
Multiple Ways to Connect
Choose the communication method that works best for you and your lifestyle.
Messaging
Send messages anytime, get responses within 24 hours
Video Sessions
Face-to-face therapy from the comfort of your home
Phone Calls
Traditional voice therapy sessions when convenient
Live Chat
Real-time text conversations with your therapist
Still have questions?
Our support team is here to help. Reach out to us and we'll get back to you as soon as possible.